Product information and safety

This page gives the product and safety information for everything in this shop, including the details the EU General Product Safety Regulation (EU) 2023/988 asks for. Everything is printed to order.

Made to order: every item is made for you after you order it (print on demand), so orders cannot be cancelled or returned if you change your mind. Originals are one-off pieces and cannot be returned either. Faulty, damaged or misprinted items are always replaced. See our Return and Refund Policy.

Who makes the products

Manufacturer: Prodigi
Postal address: 20 Caker Stream Road, Alton, Hampshire, GU34 2QA, United Kingdom
Email: support@prodigi.com

Prodigi has print sites in several regions and prints each order close to where it is delivered. Orders to the UK are printed in the UK and orders to the EU are printed at Prodigi's production site in Europe. The manufacturer contact above applies to all orders.

Who sells them

Ego Rodriguez Illustration, 6 Glading Terrace, London N16 7NR, United Kingdom
Email: me@egorodriguez.com

For any safety question, or to report a problem with a product, email me@egorodriguez.com and include your order number. You can also use the contact page.

Fine Art Print

  • Paper: Enhanced matte fine art paper
  • Sizes: A4, A3, A2, A1, A0
  • Printing method: Giclée
  • Age restriction: This product is made for adults.
  • Safety attestation: Yes (May 2023)
  • EU warranty: 2 year warranty in EEA and UK, established by Directive 1999/44/EC.
  • Eco properties: Sustainably sourced paper or wood, plastic-free, local fulfilment, water-based inks

Hahnemühle Photo Rag Print

  • Paper: Hahnemühle Photo Rag photo paper
  • Sizes: A4, A3, A2, A1, A0
  • Printing method: Giclée
  • Age restriction: This product is made for adults.
  • EU warranty: 2 year warranty in EEA and UK, established by Directive 1999/44/EC.
  • Eco properties: Sustainably sourced paper or wood, plastic-free, local fulfilment, water-based inks, vegan-friendly

Framed Print

  • Features: Satin-laminated picture frame; custom fine art print included; can be ordered with or without a mount; choice of frame sizes and colours; Perspex or moth-eye glaze options; delivered ready to hang
  • Materials: Wood, Perspex, Acrylic
  • Printing method: Giclée
  • Age restriction: This product is made for adults.
  • EU warranty: 2 year warranty in EEA and UK, established by Directive 1999/44/EC.
  • Eco properties: Sustainably sourced paper or wood, water-based inks

Mohawk Superfine Card

  • Printing method: HP Indigo digital print
  • Age restriction: This product is made for adults.
  • EU warranty: 2 year warranty in EEA and UK, established by Directive 1999/44/EC.
  • Eco properties: Water-based inks, sustainably sourced paper or wood, recyclable, vegan-friendly

Notebook

  • Features: Available in two sizes, A4 and A5; 60 sheets (120 pages) of 90gsm paper; ruled or graph pages; document pocket (A5 version only); black back cover; full bleed print on the front cover
  • Materials: Paper stock, plastic spiral coil, laminated cover
  • Printing method: HP Indigo digital print
  • Age restriction: This product is made for adults.
  • Safety attestation: Yes (March 2024)
  • EU warranty: 2 year warranty in EEA and UK, established by Directive 1999/44/EC.
  • Eco properties: Vegan-friendly, sustainably sourced paper or wood

Safety and care

  • These products are not toys and are made for adults.
  • Hang framed prints on fixings that are suitable for the weight and the wall. Framed prints are delivered ready to hang.
  • Keep prints and cards away from damp and direct sunlight to avoid fading.

Identifying your product

Each product is identified by its name, format and size as shown on your order confirmation, together with your order number.

Guarantee

Products carry the legal guarantee described under the warranty line above. This does not affect your statutory rights. See our Return and Refund Policy for faulty or damaged goods.